How far in advance do we need to book our chair massage event?

Our busy season is Spring and Fall, and we book out 2-3 weeks in advance. However, we will do our best to accommodate any request, even last-minute events.

Can my employees schedule online?

Absolutely! We offer complimentary access to our online scheduling portal for ongoing accounts. For one-time events, we’ll send you a Google doc to share with your team. We also recommend a free tool you can set up on your own called Sign Up Genius. However, the majority of our clients still prefer to use old-fashioned sign up sheets.

What is your cancelation policy?

Cancellations made at least 72-hours prior to scheduled appointment receive a 100% refund. Cancellations made less than 72-hours prior to scheduled appointment receive a 50% refund/are responsible for 50% of the event cost. Cancellations made less than 48-hours prior to scheduled appointment are not eligible for a refund/are responsible for 100% of the event cost.

What time will our massage therapists arrive to set up?

The therapists will arrive to your location for set-up 15-minutes prior to start time. If you require an earlier arrival due to longer parking/check-in procedures, please let us know and we can revise your quote.

Are we required to tip?

Unlike some chair massage companies, we do not build gratuity into our quotes. Gratuity is entirely up to you. We don't include it in our quotes because we believe that should be up to the client. An average gratuity is 15-25% of the total.

What additional fees can I expect to incur when I set up chair massage for my team?

Our fees include set up, tear down and all supplies. Some travel (if outside a service area), tolls, parking fees that are not validated and some public transport reimbursement is required. There is no tax on our services.

What’s the difference between back-to-back vs. turnover/ time?

Back-to-back sessions are most common and allow 2 to 3-minutes for the therapist to clean and turnover their chair. If you would like to build in turnover time to allow for a full 10/15/20-minute massage, we are happy to adjust the quote to reflect that.

Ooops, we had more participants sign up for chair massage than we thought. Can we add more time on the day of?

We advise to plan for and schedule the time needed, as many of our therapists attend two or more events a day. However, if you do find that you need to go over, simply give us a call and we'll see if we can extend the time day-of.

How much space is required for chair massage?

Chair massage is so versatile that just a three-foot circumference is all that’s needed. An empty office, conference room, staff kitchen all serve as great spots to set up.

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Your Journey to a Fulfilling Life

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How far in advance do we need to book our chair massage event?
Continue reading
Can my employees schedule online?
Continue reading
What is your cancelation policy?
Continue reading
What time will our massage therapists arrive to set up?
Continue reading
Are we required to tip?
Continue reading
What additional fees can I expect to incur when I set up chair massage for my team?
Continue reading
What’s the difference between back-to-back vs. turnover/ time?
Continue reading
Ooops, we had more participants sign up for chair massage than we thought. Can we add more time on the day of?
Continue reading
How much space is required for chair massage?
Continue reading

Enso

Letting go of the mind and allowing the body to create

Sakura

A sense of vitality and vibrance, new beginnings

FAQs

Your Journey to a Fulfilling Life

FAQs

FAQs

How far in advance do we need to book our chair massage event?

Continue reading

Can my employees schedule online?

Continue reading

What is your cancelation policy?

Continue reading

What time will our massage therapists arrive to set up?

Continue reading

Are we required to tip?

Continue reading

What additional fees can I expect to incur when I set up chair massage for my team?

Continue reading

What’s the difference between back-to-back vs. turnover/ time?

Continue reading

Ooops, we had more participants sign up for chair massage than we thought. Can we add more time on the day of?

Continue reading

How much space is required for chair massage?

Continue reading

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