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FAQs

YOUR QUESTIONS ARE OUR PRIORITY

How much space is required for chair massage?

Chair massage is so versatile that just a three-foot circumference is all that’s needed. An empty office, conference room, staff kitchen all serve as great spots to set up.

Ooops, we had more participants sign up for chair massage than we thought. Can we add more time on the day of?

We advise to plan for and schedule the time needed, as many of our therapists attend two or more events a day. However, if you do find that you need to go over, simply give us a call and we’ll see if we can extend the time day-of.

What’s the difference between back-to-back vs. turnover/ time?

Back-to-back sessions are most common and allow 2 to 3-minutes for the therapist to clean and turnover their chair. If you would like to build in turnover time to allow for a full 10/15/20-minute massage, we are happy to adjust the quote to reflect that.

What additional fees can I expect to incur when I set up chair massage for my team?

Our fees include set up, tear down and all supplies. Some travel (if outside a service area), tolls, parking fees that are not validated and some public transport reimbursement is required. There is no tax on our services.

Are we required to tip?

Unlike some chair massage companies, we do not build gratuity into our quotes. Gratuity is entirely up to you. We don’t include it in our quotes because we believe that should be up to the client. An average gratuity is 15-25% of the total.

What time will our massage therapists arrive to set up?

The therapists will arrive to your location for set-up 15-minutes prior to start time. If you require an earlier arrival due to longer parking/check-in procedures, please let us know and we can revise your quote.

What is your cancelation policy?

Cancellations made at least 72-hours prior to scheduled appointment receive a 100% refund. Cancellations made less than 72-hours prior to scheduled appointment receive a 50% refund/are responsible for 50% of the event cost. Cancellations made less than 48-hours prior to scheduled appointment are not eligible for a refund/are responsible for 100% of the event cost.

Can my employees schedule online?

Absolutely! We offer complimentary access to our online schedule portal for ongoing accounts and a $25 set up fee per location for one-time events.

How far in advance do we need to book our chair massage event?

Our busy season is Spring and Fall, and we book out 2-3 weeks in advance. However, we will do our best to accommodate any request, even last-minute events.

What services do we offer?

Contact Us to learn more about how we can provide any of the following services in your area.

Take a Look at Our Massage & Wellness Events

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Thank You

“The massages were fantastic! From just about every office there was feedback of how nice they were. Thank you for working with us and getting this set up so fast!”

Katie, Medicus

“The event was awesome and turned out so well. We are so glad that we booked with you guys! It really made a difference for our corporate event, and everyone loved it.”

Sydney, Miracle Ear

“As usual they were a BIG HIT with our associates! Yesterday was totally booked, and folks were scrambling to get their appointments for Friday. You guys are definitely in our annual employee engagement event rotation!”

Troy, Uniform Advantage

“We have had a great experience using your company and we look forward to having you in 2 or 3 times a year.”

Christa, BNNI

“All positive. It was one of the best received workshops. Thanks again!”

Sandi, Amazon
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