FAQs

YOUR QUESTIONS ARE OUR PRIORITY

How much space is required for chair massage

Chair massage is so versatile that just a three-foot circumference is all that’s needed. An empty office, conference room, staff kitchen all serve as great spots to set up.

Ooops, we had more participants sign up for chair massage than we thought. Can we add more time on the day of?

We advise to plan for and schedule the time needed, as many of our therapists attend two or more events a day. However, if you do find that you need to go over, simply give us a call and we’ll see if we can extend the time day-of.

What’s the difference between back-to-back vs. turnover/ time?

Back-to-back sessions are most common and allow 2 to 3-minutes for the therapist to clean and turnover their chair. If you would like to build in turnover time to allow for a full 10/15/20-minute massage, we are happy to adjust the quote to reflect that.

What additional fees can I expect to incur when I set up chair massage for my team?

Our fees include set up, tear down and all supplies. Some travel (if outside a service area), tolls, parking fees that are not validated and some public transport reimbursement is required. There is no tax on our services.

Are we required to tip?

Unlike some chair massage companies, we do not build gratuity into our quotes. Gratuity is entirely up to you. We don’t include it in our quotes because we believe that should be up to the client. An average gratuity is 15-25% of the total.

What time will our massage therapists arrive to set up?

The therapists will arrive to your location for set-up 15-minutes prior to start time. If you require an earlier arrival due to longer parking/check-in procedures, please let us know and we can revise your quote.

What is your cancelation policy?

Cancellations made at least 72-hours prior to scheduled appointment receive a 100% refund. Cancellations made less than 72-hours prior to scheduled appointment receive a 50% refund/are responsible for 50% of the event cost. Cancellations made less than 48-hours prior to scheduled appointment are not eligible for a refund/are responsible for 100% of the event cost.

Can my employees schedule online?

Absolutely! We offer complimentary access to our online schedule portal for ongoing accounts and a $25 set up fee per location for one-time events.

How far in advance do we need to book our chair massage event?

Our busy season is Spring and Fall, and we book out 2-3 weeks in advance. However, we will do our best to accommodate any request, even last-minute events.

What services do we offer?

Contact Us to learn more about how we can provide any of the following services in your area.

On-site chair massage

Event & tradeshow massage

Cooking Demos

Mindfulness Sessions

Fitness classes

Wellness Workshops

Mobile Spa Services

Corporate Self Defense

Virtual wellness

Take a Look at Our Massage & Wellness Events

Beautiful views, cracking fire. Perfect atmosphere for #chairmassage 

#thebackrubcompany #massagetherapy #wellness #employee #onsitemassage #massage #eventmassage #health #employeewellness
Health Fair season is in full swing! Our teams across the country are wowing organizations with our multitude of services ranging from on-site chair massage to chair yoga to healthy food demos to sound healing sessions. 

#thebackrubcompany #massagetherapy #chairmassage #wellness #employee #onsitemassage #massage #health #eventmassage #healthfair #soundbath #healthyfood #chairyoga
Hosting an Employee family day? Indoors or out, chair massage is one of our most popular services. Make sure your employees and their families get a well-deserved session. 

#employee #familyday #massagetherapy #chairmassage #thebackrubcompany
Thanks to Janell and Dirk for their great work in Phoenix! 

#chairmassage #onsitemassage #thebackrubcompany #wellness #donornetworkofarizona #phoenix #az #arizona #azcompany #massagetherapy
Our Cincinnati team is back at it providing a day of chair massage at a client health fair. 

Do you have an employee health fair coming up? Check out our #chairmassage #chairyoga #fooddemos and #soundhealing sessions!
Vroom, vroom! Our Cincinnati team provided on-site chair massage at one of the coolest venues. Classic cars, bright colors and fun employees made the day one to remember. 

#chairmassage #thebackrubcompany #classiccars #cincinnati #employee #health #onsitemassage
I asked co-pilot to list nationwide chair massage companies. We came in number 3. Even AI knows about us!!

#ai #chairmassage #nationwide #wellness #thebackrubcompany #copilot
Thanks to Michelle and Larry for making sure the folks at their company #healthfair were treated to a relaxing #chairmassage to make their day even better!

Our network of licensed and insured massage therapists are the cream of the crop. 

#onsitewellness #massagetherapy #thebackrubcompany #wellness #employee
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Thank You

“The massages were fantastic! From just about every office there was feedback of how nice they were. Thank you for working with us and getting this set up so fast!”

Katie, Medicus

“The event was awesome and turned out so well. We are so glad that we booked with you guys! It really made a difference for our corporate event, and everyone loved it.”

Sydney, Miracle Ear

“As usual they were a BIG HIT with our associates! Yesterday was totally booked, and folks were scrambling to get their appointments for Friday. You guys are definitely in our annual employee engagement event rotation!”

Troy, Uniform Advantage

“We have had a great experience using your company and we look forward to having you in 2 or 3 times a year.”

Christa, BNNI

“All positive. It was one of the best received workshops. Thanks again!”

Sandi, Amazon
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